ServiceReady

Terms of use

The rules for using ServiceReady at work.

Your account

Accounts are for one named person. Don't share your password or sign in on someone else's behalf — the app records who entered what, and shared logins make that record useless. Tell your manager straight away if you think someone else has your password.

Acceptable use

Record work information honestly and only what your job needs. Don't enter customer card details, medical information, or anything unrelated to running service. Don't try to reach data from other locations or raise your own access level.

Access levels

New accounts start as hourly staff with no location. A manager assigns your location and access level. Management can view, correct and remove records for their own location.

Availability

We aim to keep the service running at all times but can't guarantee it. Costings, forecasts and reports are working estimates from the figures entered — check them before making financial decisions.

Ending access

Your employer can suspend or close your account, for example when you leave. We can suspend access where it's needed to protect the service or other users.

Questions

Email andrew@leanengineering.io or use Report a problem inside the app.

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